June 8, 2012 on 1:11 pm | In Announcements, Life at TriSports.com, Random Musings | 1 Comment
Construction for the new TriSports Tempe store is on the home stretch. With just a couple weeks to go, all final preparations are coming into play. It is funny, today I was reminded that TriSports was in fact the first triathlon store to ever enter the Phoenix area way back in 2003 with the launch of our first expo at a race that would eventually move on to be the now popular Soma Triathlon. I remember seeing the store manager of one of the local bike shops (the now defunct Bicycle Showcase) looking quite shocked at the lines outside of our expo setup while no one was at his booth. Soon after he quit his job and eventually started Tribe Multisport (he sold this operation about a year ago). So, coming back full circle, we are opening up our store across the street from the location of our first full blown expo at the Tempe Mission Palms. It is good to be bringing TriSports back into the valley in a more permanent fashion. See everyone soon!
May 21, 2012 on 11:45 am | In Announcements, Life at TriSports.com | 1 Comment
With a narrow 14-week construction timeline we are seeing rapid progress on the construction at the new store in Tempe. When we installed our Endless Pool in our Tucson store we ran into permit problems and now we are running into them again up in Tempe (for some odd reason city permitting offices don’t know how to handle above ground pools in a commercial space that are used for wetsuit fitting); however, this time the U.S. Department of Justice is giving us grief.
May 9, 2012 on 1:53 pm | In Announcements, Life at TriSports.com, Random Musings | No Comments
Construction is moving along rapidly up in Tempe on the new store. We took what we have learned at our Tucson location and teamed up with Architekton to accomplish one small task – take the greatest triathlon retail store on the face of the planet and make it even better in Tempe, and oh, yeah, keep sustainability at the forefront of the project. Our general contractor, Caliente Construction , is now well on the way to getting us moved in by the end of June, 2012. Here are some pictures of the progress.
May 3, 2012 on 8:30 am | In Announcements, Life at TriSports.com | No Comments
There are many books written on business – many, many books. The highs and lows, the good and the bad have all been documented over many decades. It is actually quite remarkable, pick up most of the popular business books and, if you are involved with a business, the thought that goes through your mind is “Dang, how did they know that? They wrote this book before I was born and I can plug my business right into this situation.”
TriSports.com is no exception to these business rules and about a year ago, like many businesses, we had to make a critical decision to upgrade the software that is used to run our company. This software will, once we get the bull under control, improve efficiencies for all of our operations that will ultimately help our customers. The dedication of our entire staff has gotten us to this day, the day we walked up to the edge and looked down. Over the next four days we will be making all final preparations for our Go-Live on May, 7. From the outside it may seem like a simple task – all you guys do is sell triathlon equipment. Yep, and all that NASA did on July 20, 1969 was get a man on the moon. With this, can I get a Go, No-Go for Launch?
Receiving Logistics – GO!
Tucson Retail – GO!
Returns Integration – GO!
Wireless Warehouse – GO!
Purchasing Ops – GO!
Marketing Command – GO!
Tempe Launch Controls – GO!
Data Systems – GO!
TriSports.com, we are all clear for Launch! On behalf of the hundreds of thousands of customers from around the world, and the former and future employees of TriSports.com – Godspeed.
April 23, 2012 on 10:46 am | In Fat Tires, Life at TriSports.com, Random Musings | No Comments
This past summer I did quite a bit of crazy riding to get ready for the Leadville Trail 100 MTB Race. One of the guys that I trained with was Paul “PT” Thomas. This conversation took place about 16 hours after the finish of the Leadville 100 Mtb Race (August 13, 2011) between me and PT (who subsequently went 7:13, a blazing time especially at the young age of 41).
Vangina – the name of Paul’s VW Euro Van
Noreen – Paul’s wife
Debbie – Seton’s wife
Molino – A basin about 5.5 miles up the famous Mt. Lemmon climb in Tucson.
Sabino – A popular walking/running/cycling canyon in Tucson.
PT: How do the pistons feel?
SC: Feeling good, I just got back from an easy ride up to Molino Basin. It was a bit warm.
PT: I am actually motor pacing behind the Vangina as I write. I told Noreen to keep it between 45-48 mph.
SC: Just got back from my run. Kept it easy, just two repeats up Sabino. I had to run on the road because it was getting dark.
PT: Interesting….I don’t want to make it seem like I am one upping you, but Noreen ran outa gas after 3 hours of motor pacing. We are fixing up a cabled harness and I am going to ride the Specialized, pulling the Vangina 30 miles to Deming.
SC: That sounds similar to my experience earlier today. Our plane ran out of fuel right after we landed so I volunteered to hop our and pull that bitch to the gate.
PT: I am way too familiar with runways. I once had to tow a plane up to speed that needed help as it was carting the space shuttle Challenger back to Florida….not to “one up” you though.
SC: Yeah, I remember that, they had me on that mission hooked up to a power bike to provide aux power for the shuttle.
PT: Sorry for the delay in responding…I was pre occupied with taking the lug nuts off with my bare hands. Noreen thought I should rotate the wheels as the Vangina was pulling to the left a bit.
PT: F#*c….after all of that manual labor, we figured out it was not the wheels, as now it is pulling to the right. I switched my one legged drills from left to right leg.
SC: Damn, I am spent. There was a creaking under the house so I had to lift it off the foundation so Debbie could have a look underneath. Turns out it was just noise from my one-arm clap push ups I was doing.
(2:26 PM next day)
PT: Just read this one. You are the winner as I am laughing hard!!!!!
March 15, 2012 on 4:00 am | In Employee Adventures, Life at TriSports.com, Races, Sponsorship | No Comments
TriSports has been sponsoring Leanda Cave for the last three years. Over this short time she has accomplished numerous athletic feats in the world of triathlon. One thing she hasn’t yet mastered is the handicapped bet with the staff at TriSports. In July of 2010, she lost a bet to our sponsorship coordinator and had to put in a long day of work at TriSports.
Fast forward to November 2011 at the Ford Ironman Arizona and we were both going to be on the starting line. Two days before the event, I had breakfast with her and she said that we should have a friendly wager. The bet: I would get a 20min handicap. She wins and I shave my head (a real problem because I don’t think it would grow back). I win and she has to babysit my 3 and 6 year-old kids. My goal for IMAZ was 9:30 and the fastest Leanda has ever gone was 9:20’ish. I took the bet.
Race day dawns and it is going well for both of us. I see her on the run course at about mile 6 (the pros left 10-15 min before the age groupers) and did a time check…she had 6 min on me so I thought all was fine. Mile 16 comes and I find myself stopped in front of hundreds of people under the Mill Avenue Bridge, unable to move because my legs are locked down from cramps. I finally got going again and had one more time check on her that was north of 20min. I should have been jumping for joy because I was about to crush my IM PR that I set 10 years earlier, but noooooooo, all I was worried about was having to shave my noggin. I went 9:14, Leanda went 8:49.
I arrived at my hotel that night, got the kids down for bed, checked my Twitter account and found this message:
Yes, 26 minutes. Look who’s babysitting now!
Leanda, the consummate professional, lived up to her word and in December she came over and watched the kids for a solid 5 hours. When we got home at 10:30PM, Leanda was on the couch (reading Lava magazine) and I asked how the kids behaved. Before she could answer, our 3 year old jumps up from next to her, yelling “mommy, daddy!” “Leanda, ummmm, bed time was 8:30PM.” Her response: “Your daughter has a lot of staying power.” I will take that as a compliment coming from one of the best athletes on the planet. I guess her idea of pumping the kids full of candy didn’t pay off too well!
November 17, 2011 on 6:00 am | In Community, Employee Adventures, Giving Back, Life at TriSports.com, Random Musings, Uncategorized | No Comments
This weekend is the 9th edition of Ironman Arizona and for all 9 of these, the TriSports.com staff, family, friends and loyal customers have been on the course volunteering and racing. This year will be no different. Our great customers from around Tucson, Phoenix and beyond come out in droves to support the TriSports.com aid station that is nestled under the 202 and Mill Ave bridges. This aid station serves as a safe haven for volunteers, racers and spectators because of the built in “roof” above. Along with volunteering, we have four great staff members, representing four different departments (customer service, accounting, buying and management) stepping up to the line representing the red, white and blue of TriSports.com. All combined, over 40% of our staff will be involved with the event in some way, shape or form.
I have to say that we are very fortunate to work in our facility because it really does feel like the entire TriSports.com staff is behind you. They understand when you had a hard day on the bike, a great run or a meeting in the Pain Cave. Most of the time when you see someone dragging in this building, it is because they just tortured themselves on some epic workout. Why? Because we live the endurance lifestyle, it is what we do, it is who we are. See you up in Tempe!
November 1, 2011 on 6:00 am | In Community, Employee Adventures, Life at TriSports.com, Uncategorized | No Comments
October 25, 2011 on 11:31 am | In Community, Employee Adventures, Giving Back, Life at TriSports.com | No Comments
October 20, 2011 on 2:14 pm | In Community, Employee Adventures, Giving Back, Life at TriSports.com | No Comments
Partnering with local organizations whose sole purpose is to help individuals seek employment that might otherwise be overlooked is just one of the many things that sets TriSports.com apart. Sustainability is one of seven Core Values defined by Trisports.com. Our definition of Sustainability states that “We make a conscious decision to be good stewards of the environment, develop and foster vendor and community relationships, provide a positive work environment for our staff and deliver an exceptional customer experience.”
Recently I had the pleasure of being introduced to San Miguel High School. San Miguel High School is located on the South side of Tucson. The High School opened in 2004, in order to create a learning community where students from families with limited financial means can have the opportunity to develop their full potential. To cover the tuition costs for the students, San Miguel forms partnerships with local businesses and the students work there as interns. In addition to covering tuition costs, the internships give students real-world work experience. A job sharing team consists of four students working one day a week and rotating on Fridays to fill one full-time entry level position.
With our growth over the past few years, answering incoming calls on the 2nd or 3rd ring was becoming a challenge. It has always been our belief that when you call TriSports.com you should get a live person. To address the issue, TriSports.com created a position called “Director of 1st Impressions” and hired a team of four students from San Miguel. Most likely the next time you call TriSports.com, one of the exceptional San Miguel students will answer your call and ask you “how can I direct your call?” In addition to answering all of the incoming calls they can also be found helping out in our accounting department with the many mounds of filing.
The students bring to work each day a great smile and an eagerness to learn. Having the opportunity to give back to our community by hiring the San Miguel students is one of the more rewarding experiences I have had as an HR Manager.