October 20, 2011 on 2:14 pm | In Community, Employee Adventures, Giving Back, Life at TriSports.com | No Comments
Partnering with local organizations whose sole purpose is to help individuals seek employment that might otherwise be overlooked is just one of the many things that sets TriSports.com apart. Sustainability is one of seven Core Values defined by Trisports.com. Our definition of Sustainability states that “We make a conscious decision to be good stewards of the environment, develop and foster vendor and community relationships, provide a positive work environment for our staff and deliver an exceptional customer experience.”
Recently I had the pleasure of being introduced to San Miguel High School. San Miguel High School is located on the South side of Tucson. The High School opened in 2004, in order to create a learning community where students from families with limited financial means can have the opportunity to develop their full potential. To cover the tuition costs for the students, San Miguel forms partnerships with local businesses and the students work there as interns. In addition to covering tuition costs, the internships give students real-world work experience. A job sharing team consists of four students working one day a week and rotating on Fridays to fill one full-time entry level position.
With our growth over the past few years, answering incoming calls on the 2nd or 3rd ring was becoming a challenge. It has always been our belief that when you call TriSports.com you should get a live person. To address the issue, TriSports.com created a position called “Director of 1st Impressions” and hired a team of four students from San Miguel. Most likely the next time you call TriSports.com, one of the exceptional San Miguel students will answer your call and ask you “how can I direct your call?” In addition to answering all of the incoming calls they can also be found helping out in our accounting department with the many mounds of filing.
The students bring to work each day a great smile and an eagerness to learn. Having the opportunity to give back to our community by hiring the San Miguel students is one of the more rewarding experiences I have had as an HR Manager.